Guidelines for Placing an Order

1. Submit, mail, fax or email your Purchase Order and/or our completed order form. Fax the order to 877-927-1127 or email to orders@presentationfolder.com. A printable version of our order form is available to download using the “order” tab.
2. Place all art files, including linked files and pictures, into a single folder and zip the entire package as one file. You can upload art files along with your order.
   • If the file size is 5MB or less, you can email it to prepress@presentationfolder.com.
   • If the file size is over 5MB, you can upload it to our FTP through the order tab mentioned above (as well as smaller files).
   • If the file size is over 100 MB or takes longer than an hour to upload, you most likely will have to put your files on a disc to send us.
   • Note: When using our FTP, if you do not get a message “your file has been uploaded successfully“, then we did not receive your file.
3. If you are trying to match a sample, send us that physical sample.
   Otherwise, specify a Pantone® color or foil color you would want us to match.
4. A 50% deposit is required for all first-time and COD orders. The balance and shipping will be charged to the same card provided for the deposit unless specified otherwise.
   
5. Promotion Policy: We reserve the right to use all products we produce for our own advertising unless you specify otherwise, in writing, at the time you place your order.
6. Over Runs: Orders are subject to a 10% over run or under run, but we only charge for the amount that you need. If we produce more than the quantity ordered, it is your choice whether or not to purchase the over run.